12 April 2018

New 24/7 Film & TV Support Line Now Live

WFTV is proud to be a supporting partner of the new Film & TV Support Line, which is set up to provide confidential and independent support 24/7 and is free at the point of contact.

The Film & TV Support Line’s telephone number is: 0800 054 00 00.

The Support Line is run by professionally trained staff with expertise and experience in supporting multiple personal and professional difficulties and is delivered by Connect Assist, a social business with over 10 years’ experience of providing dedicated helplines to charity, third sector and public sector organisations.

How does it work?

The Film & TV Support Line offers support on a range of issues including:

  • Bullying and harassment support
  • Support for depression and anxiety
  • Debt and money advice
  • Specialist addiction counselling
  • Legal advice and support
  • Bereavement counselling
  • Financial assistance

People can choose to access the service in the way which suits them best via:

Free phone: 0800 054 00 00

On-line chat: filmtvcharity.org.uk

Email: support@filmtvcharity.org.uk

After initial contact has been made by a caller, the call centre team may offer a choice of tailored follow-up support for those who need it.

This is the first new service from the Film & Television Charity as part of their revitalised mission to support the wellbeing of all those who bring stories to screens, empowering them to fulfil their personal and professional lives. The service is backed by the BFI and supporting partners, Women in Film and TV, Film Distributors’ Association, Pact, The Production Guild, and UK Cinema Association. Find out more at filmtvcharity.org.uk.

WFTV has also been working with the BFI and BAFTA in developing a Set of Principles and Guidance which was launched in February as a vital resource for people dealing with bullying and harassment in the workplace.